Urban Care

We are recruiting a 3rd IT engineer

We are continuing our expansion. Today, we are looking at recruiting a 3rd IT engineer to help us developing our systems.

Basically, we need an PHP/MySQL developer, with advanced skills in the domain of web development.

You can download here (20130610 IT developper announcement – edit) the announcement we have published on Vietnam Works.

If you would know someone who could be interested, please tell about us!

Talk to you soon!


Urban Care is looking for senior consultants

Dear colleagues and friends of the aid community,

Urban Care is now actively looking for Senior Consultants operating in Asia to join our team and build our new department: Aid and Praxis (www.aidandpraxis.com, website under construction, to be shipped in January 2013).

We would like to start identifying potential future senior professionals to develop our consulting services in the following domains:

  • Education;
  • Nutrition;
  • Gender;
  • Social-economic community development
  • Public Health (TB, HIV, MCH, NCD, Mental Health, Epidemiology/biostat);
  • Health Economics.

We will recruit 1-2 persons per area. Our point is not to build another consultant database. We are looking at long-term and organic collaboration with motivated persons.

We need autonomous professionals with a high level of qualification and experience who are eager to build. Senior Consultants will take the head of the newly created departments and will be responsible to develop their branch. As a matter of fact, they will benefit from our brand, network, and support services.

There is no deadline for this announcement. Our point is to recruit, step by step, the right persons who will share our vision and dedication to our goals.

Ideally, you would be based in South-East Asia (our office is in Hanoi, Vietnam). If you are based in another region, such as South-America, the Middle-East or Africa, please save this information somewhere in your mind, we will start considering expansion in those continents mid-2014.

Please help us circulating this announcement within your network.

For more information, or to start a discussion, please contact Vincent: vguerard@urbancare.org

Talk to you soon,



Urban Care is recruiting an Analyst Assistant


Urban Care is continuing its expansion. We are now creating a new position to support our team in the domain of information retrieval and processing. The full details of the position are here:  20121112 Analyst Assistant recruitment.

Deadline: 10th of December 2012

Good luck!



Conztellation is online, operational and ready to support you

It took us one year of development. And now it is online, operational, and beautiful.

What is Conztellation?

Conztellation is an online system. It integrates human service and databases systems that will allow you to access real advanced M&E. Conztellation integrates monitoring and evaluation features, knowledge management functions, automatic reporting mechanisms, and so much more.

And it is very affordable.

It solves once and for all the issues related to information capitalization and sharing. It is stable, very good-looking. You just need to subscribe. You don’t need an M&E officer to operate, nor an IT guy to develop it. It is very ergonomic, and we are all always with you to design the Conztellation that you need. This is not an anonymous and automatic database. It is a full system, with true human beings at your side, always.

For more information on the system, you can either drop us an email here, or visit Conztellation’s website.

Soon, more information on the system’s features.



Urban Care is recruiting an editor/English proofer



Urban Care produces on a regular basis a fair mass of documents in English. We would need to hire an editor/English proofer to revise and correct those.

Although we would prefer to recruit someone established in Hanoi, persons living overseas may apply.

Some criteria for the position:

  • Native English speaker;
  • Familiar to the aid sector and its jargon;
  • availability and reactivity.

This is not a full-time position. We will recruit this person with a consultant contract, with payment made either on a task or a monthly basis.

Please send us a resume and an indication of your rate by the 15th of October 2012 to: vguerard@urbancare.org.



Urban Care is opening a new IT position

Urban Care is recruiting again. You can find our full announcement on VietnamWorks.

Here are the specs:

Junior database designer

PURPOSE: to design and support SQL/PHP online database systems development for our internal information systems and our clients

Reports directly to the IT manager.


  • Carry out assigned tasks to meet all deadlines
  • Research, plan and design for the development of new information systems.
  • Strictly follow working process.
  • Effective work planning.
  • Collaborate with our web designer
  • Maintain and upgrade Conztellation as needed

DURATION: a first contract of 6 months will be proposed, to be transformed thereafter in a long-term contract, based on performance, with the possibility on the long-run to enter in the company’s capital.


  • Hold Bachelor/Master degree in Computer Science or equivalent.
  • web development (HTML 4 and 5, JavaScript, CSS, JQuery) and database development (SQL/PHP and Ajax). Some knowledge of Flex and HTML5 would be an extra asset.
  • Positive, creative, active and independent
  • Professional and ethical.
  • Good teamwork skills.
  • 1st experience may apply
  • Excellent English communication, able to work directly with foreigners (most of the management and our clients are foreigners). Besides, all the communication in our office is in English.


  • Competitive salary
  • Fully declared position with social insurance
  • Build your career in a dynamic and intense environment
  • Modern work station

How to Apply:

Interested candidates are kindly requested to send a letter of application and Curriculum Vitae in English to: nguyen.quoc.tuan@urbancare.org

Only short-listed candidates will be contacted.

Closing date to apply for this position: 25th of September 2012 or until the post is filled (which could happen before the end of the deadline)

Getting real: introducing Blue Dragon

Urban Care Active got real. Since last July, we have started a long-term collaboration with Blue Dragon.

About Blue Dragon

Blue Dragon is an Australian NGO working exclusively in Vietnam. It is based in Hanoi, and has been in operation since 2003. It works with street-kids, trafficked children, and disabled youth. It offers inclusive education programs, long-term shelter solutions, and anti-trafficking activities with the active support of the Vietnamese police forces. They are active in Hanoi, Hue, Bac Ninh, and now in Dien Bien.

I sort of love this NGO. They work at the grassroots level, for real, and engage in direct implementation, a bit old-school yes, but so concrete. Its founder, Michael Brosowski, is a strong leader with a long-term vision, and a practical sense of realities.

Blue Dragon is funded through multiple channels, direct individual donations, corporate support, and international donors. It had a stupendous growth over the last 5 years and is now considering options to sustain its action and structure in this new decade.

How we chose Blue Dragon

I’ve known about this NGO for a while now. My first encounter with them took place about 4 years ago, when I was working with Médecins du Monde. We had a program dedicated at kids at risk of getting infected by HIV. At that time, I met an operational manager of theirs, and introduced our activities. We offered a collaboration and possible funding. And they turned down our proposition, because it was not clearly a part of their strategy and felt they didn’t have the means to give us the level of action we were expecting at that time. MdM was a very strong public health operator in Vietnam, and they knew they had too little expertise in that domain to be a fair partner. In short, they said no, because of their work ethic, despite funding opportunities. I was so impressed. If you had any experience with NGOs, you would admit there are just so many “paper”-CBOs and grassroots NGOs chasing funds with a strategy limited to “getting money”, regardless of the line of work. Clearly, Blue Dragon was not one of those.

Later, after Urban Care was created, I continued keeping an eye on this NGO, and others in the city. The plan was at some point to give long-term support to an NGO meeting the following criteria:

▪   Most of the operations have to be carried out in urban settings;

▪   Programs have to be dealing with youth OR the elderly;

▪   Programs have to touch on health, education or nutrition;

▪   The NGO has to have a good reputation in our professional community;

▪   The NGO recognizes a need in terms of technical assistance;

▪   The NGO has to be in a growing phase OR has strong potential;

▪   The NGO operates in South-East Asia.

Well, as a matter of fact, Blue Dragon meets all those criteria, and after we finalized our investigation, we contacted them and offered some help, which was accepted on the spot. They have great programs, steady funding, yet not enough resources to build and maintain a solid information system. So we’ll take on a role in that story.

What we are doing with Blue Dragon

We started 2 months ago by offering a long-term support of at least 2 years. We are going to build for them an advanced M&E system, including information systems, electronic reporting mechanisms, live costing functions, and a web-based knowledge management solution. The first phase of that process has been the initial assessment of their M&E system, a 2-month long task. We will then discuss with their team what to start with, and how to start it.

We want to do that slowly as we want it to be organic, so, well-adapted to their needs and constraints, practical, real, and accepted. Hence the long-term perspective.

More news on that process in the coming months.

In the meantime, if you are interested in Blue Dragon, you can visit their website. If you want to donate, just go there. They even have tax-deductible mechanisms. They are pretty good.


Working in Vietnam 101, a crash course for foreigners, Part 6

Today, we are going to discuss the #1 mysterious subject there is to any Confucian society: the Face.

If you are like me, you may have seen countless kung fu and ninja movies in your pre-teens. And you may have been more interested in practicing your sword and flying kicks abilities rather than your social moves, and didn’t spend too much time exploring the deep and complex social interactions of Hong Kong movies of the 70’s. Yet, today is the time to catch up and to explore this one killing concept of the face.

Well, to start up with, everybody has a face. Everywhere. I mean, this is not only about confucian societies. It is about all of us. Yet, in a cultural system where the key social control is operated through shame, and not guilt as in the West, the notion of someone’s face is way more important, and is over-invested by people. There, your face is your single most important social capital. If you lose it, you’re pretty much dead.

Yet, your face is not exactly a single stable entity, it is dynamic. You cannot really lose it entirely at once, unless you do something weird on TV. Actually, it is like a social attribute that you have with any of your friend, colleague, family members, etc. One face for one person, or one group. I know, it sounds a bit strange, but it’s a bit like being known as the perfect well-educated and well-manered boy by your father-in-law, and as a dubious linebacker by your beer pals.

Your face is something you may lose with someone, or a group of persons. Once lost, there’s no way getting it back. A bit like virginity. But, it would be lost only with this specific person or group. A bit like being a virgin again every time you have a new partner. And you want to stay virgin. You do.

The rules regulating your face are complex and dependent on the person(s) you are dealing with at a certain point. Context matters, age as well, and titles. And those rules will change for every new social interaction. Dodgy, uh?

Not so much. What you need is to consider the following situation:

  • A is a 58 year old holding public office
  • B is a 30 expat full of technical expertise working for a company
  • C is the 27 year old assistant of A

A, B and C are having a meeting to review the progress of a project. B fought quite hard to set it up and is now happy sipping heart-attack-inducing vietnamese tea in A’s office. A didn’t deliver what’s expected in term of administrative support, and B was late in producing a critical report. And C is just C, poor little one.

How to manage this tricky situation without compromising your future work relationship? Put the blame on C. This is why he/she is there. A will do the same, no fear. This is why young assistants are being recruited by the dozens in Vietnam, they have a short lifespan. Sounds familiar? Indeed. But beneath is lying a set of rules that needs to be understood:

  • A, as the oldest person in the room, is entitled to yelling at B and C
  • B is entitled to yelling at C
  • C is entitled to being silent
  • B is a foreigner and a technical expert, so A will think twice before yelling at B as usually Vietnamese people give extra credit to foreigners for being willing to deal with crazy local social rules that they themselves took so much time to master.
  • in the current situation A and B didn’t get drunk together yet, certainly a mistake
  • A knows that he/she missed a point on the contract
  • B knows pretty much the same, but might feel that as a technical supervisor, he/she is entitled to open it up wide, too wide.
  • C is entitled as being silent

Now, imagine that B feels like bringing up A’s mistake too openly. Imagine that B is stupid or ignorant. B is fried. Why? because there’s a witness in the room, C, making A ashamed. It is already extremely dodgy for B to openly criticize A in a very discreet face-to-face meeting (especially as long as they didn’t get drunk together). But there is absolutely no way that A will accept being attacked while C is sitting in the room. In that case, A will lose face, and B is dead, and his/her project if A is critical in it.

Now, if you are in a situation that makes you a C, then get ready at being yelled at, or heavily criticized. Don’t feel bad about it. Nobody in the room will hold it against you. This is your job. You’re the youngest in the place, so your job is to act as a decoy so more senior persons wouldn’t get at each other’s throat. You will see how magic it is. You could be virtually killed during the meeting, and everything would be forgotten right after. This is theater, as any social interaction, and this is a damned well orchestrated theater.

Now you may understand an extra reason why people would rather say yes than no, and why people would rather lie than admitting a mistake in public. It is not about a matter of virtue, it is about a matter of social integrity. You don’t want to lose your face, neither do you want to have someone losing it because of you. So don’t mess up with it, this is the one thing that could really blows back at you. And in the event you would feel clueless about a situation, just shut up. Shutting up is usually a worldwide respected attitude.

Introducing Urban Care Active

We have started the social part of our work. This is great news. We are pretty proud of it, and we hope that through this first baby step, we will do our share in building and renovating our broken social system.

We are many.

The social enterprises movement is wide, growing and complex. There are so many of us, cooperatives, non-profits, mutuals, private business working for the society. Urban Care is just a droplet in that ocean. And we want to be a significant droplet. As we want to work with the financial means and the human power we generate, we have to accept that it will be slow, yet steady.

After 2 years of work, our company is now generating just enough profit to allow us to allocate a part of our resources supporting others. Our big plan remains to set up low-cost, high-quality family care clinics. It will probably take an extra 2 years before we accumulate the necessary capital to start it up. We need 200,000 USD. So, we have decided not to wait. Hence, the social work of Urban Care, under the label Urban Care Active, is starting now. We have identified a first NGO that we will support. We will let you know more about this excellent organization in a few days. As well, we will soon have a dedicated section to this work, under www.urbancareactive.org . Stay tuned.

You can’t imagine how happy we are getting real, at last. Setting up a social enterprise is a long-term job. And now, we can start harvesting.

Piloting a social enterprise

Our company is developing well. We are now 7 team members, of which 4 full-time. We have created new services, our customer-base is rapidly expanding, and most of our clients are coming back for 2nd and 3rd contracts.

Our financial health is pretty good too, we have low costs, a fair margin, and we will soon be able to plan for the second phase, our social project, the purpose of our company.

I don’t know about you, if you are yourself a social entrepreneur, or a friend of the cause, but piloting a social enterprise is not a simple fit. You need to be business-wise, while keeping in sight your final objective. You must be obsessed with making money and turning a profit, while keeping a cold head not to get carried away by success and loosing purpose. But I have to admit, this is the most exciting thing I have ever done in my professional life. Try it, you’ll see.

Seeing a plan becoming real, looking back and remembering what Urban Care was 2 years ago, a logo and a registered domain, and now this team working together, happy clients, and soon a sufficient level of finance to move to the social phase of our project…. I am telling you, this is really encouraging. And not only because here in Hanoi, from where I am writing, the sun finally arrived after being 10 weeks on vacation, or because I could give myself my first salary last month. It is not about that.

It is about building and a sense of purpose.

Conztellation is moving on…

Some news on the development of our new service: Conztellation, with a z

Conztellation V0.1 would be available for our current clients on the 5th of December 2011 for a first round of beta testing, with a V1.0 ready to hit the market late January 2012.

We have finalized the system’s wireframe and its general architecture… and now our dearest IT manager, Mr Hien, has started to code the system, while Vinaganda assists in the general design of the web interface.

The program is moving on steadily…. Soon, we will introduce some details on the extensive analytic and knowledge management functions of the Conztellation system.

stay tuned…


Constellation V0.1 is on the way

Well, there it goes! we have started to develop Constellation after a full year of brain-storming.

The architecture is now ready (more than 7 interlinked databases… for now), as well as the general web lay-out. We are about to recruit a new team member, obviously by the end of next week, to code it all and put online a beta version of the system in November 2011.

Can’t wait to show you the excellent features of the system… a real breakthrough in term of program analysis and information management for any portfolio manager… stay tuned.



Urban Care is recruiting a database designer

Urban Care continues its development… we are now looking for a database designer located in Hanoi.

This person would work on the development of our new project, Constellation. We would like to have someone speaking and writing: English, MySQL and PHP.

Please send your resume to: tran.le.mai@urbancare.org

We will first shortlist candidates, who will then receive the blueprint of the service before the interview process. The selected person would work firstly on a short-term mission contract, with the possibility to engage in a long-term professional relationship, to be adapted to our company’s needs and the professional’s career development objectives.

Closing date: 25th of September 2011.


Website revision

Do you know a perfect website? We don’t. So we revise ours every 6 months or so to make it more accessible for our clients.

This iteration would be the third, to be uploaded at the end of September, with some new features, including the publication of our advisory board, the presentation of our key team members (with pictures, although we still need to get them…), a slice of our portfolio, and a resource section dedicated to our clients… and really, really soon – November 2011 – the landing of the Beta of our new service – Constellation .

And many thanks to Fred from Vinaganda by the way, that is one web-designer.

To fellow social entrepreneurs

As our reputation is slowly growing up, I am getting more and more questions from social-entrepreneurs-to-be and friends from the NGO and the private sectors on the implications of operating a social enterprise, on how we can factor in primary business rules and our objectives. Hence, I would like to start sharing a bit of what I had to learn since I created our company. And I’d like to start with the concept of values, because, well, you know, we are a SOCIAL enterprise. So values are somehow important, right? Yes, but mere pragmatism too.

Urban Care is, indeed, a social enterprise. What does that mean practically? That we are at the crossroads between classic business management and an “NGO-orientated” way of thinking in term of values and objectives. And this requires a fair dose of flexibility and pragmatism, especially as our primary market, Vietnam and South-East Asia, is now subject to consequent macro-economic pressures… The current inflation rate in Vietnam is close to 21% on an annual rate, with little evidence it would slow down the next few months. The national Vietnamese debt is rated at junk level with 5-year CDS soaring way above 300 points, international investment is plummeting in the region, and business creation is down 50% from its 2010 level in the country. And now even China is promised by some analysts a hard-landing within 3 years… let alone the current situation in Europe and in the US… it’s all good.

So what does it mean for our operations here? What does it mean to a young company like ours? Would our values shield us from the bad weather? Do values give us business? Is that scary out there? How does it feel just right now?

Oddly enough, it feels good. Real good. Yet, may be not the way one might expect. And I trust it all lies within a strange mix of values and business thinking.

Because this environment pushes us to be fit and flexible, to pay an even greater attention to our clients and our internal functioning. It is the best remedy for self-leniency, and it teaches you the hard way that having “nice values” is just not enough to build a sustainable and efficient structure.

Unlike for most INGOs, our “funding” cycles are short. Whereas a development program sponsored by an international donor would typically be funded for a 3-year period, we mostly rely on short-term contracts – with an average duration of 4 months – although we are luckily moving into developing long-term relations with our biggest clients. Hence we have to be cost-effective. Always. And you can be sure that we are our first customers in term of allocation-resources optimization.

I guess this is the most challenging aspect of running a social enterprise. You have to be consistent, and analyze your environment very pragmatically as a private, for-profit business would. There are excellent lessons to draw from the private sector. I guess it relates to self-reliance, paying real attention to the needs of your clients, and having a strong and adaptive business-model. The bottom line there? Core values. But too often well-intended organizations might fail because of a lack of realism.

As a matter of fact, we are driven by an ideology. To make it short, I would say “earning a decent salary doing a decent job”. Obviously, decent is the operative word here. Yet, what you quickly realize is that your clients simply expect a service, a good service. They need a return on their investment. And your values are just not what they are buying. They might not even pay attention to your greater plan, whether it is making health care more accessible, or clean water, or education. Of course, they might share your values. And practically, all our clients do. Yet, when they contract you to perform a task, they just want your company to deliver something they need. And do not expect any indulgence from them because at some point you trust you are Mr Nice Guy. They need professionals, because they are.

Initially, when setting up our company, I was expecting our values would give us a hedge in term of publicity. I was even considering they could be a component of our marketing plan. And you know what? We have clients because we offer a suit of advanced analysis and M&E services we are the only ones to provide. And we do it well. I quickly realized that, at best, our model was anecdotical to our clients. What they appreciated was the analysis we provided them with. So, we dropped entirely the idea to market our values.

Values are your driving force, they make your ethos concrete. Values translates into the way your team is operating, values infuse into the quality of your work. And this is fair enough. If you uphold those values and put them at work, if your team share them, why would you need any further endorsements from others?

I strongly believe in the development of alternative forms of capitalism. I trust there is out there a place for companies like ours, companies for which the community they live in is the objective, not the mean. Yet, if we want this movement of social companies, coop, and non-for-profit businesses to gather speed and gains for itself a fair place in our greater social system, we have at some point to accept the inner darwinian nature of our daily environment, and be fit.

And let’s rejoice, our values can make us the fittest.

Some late news

Well! it’s been a while I didn’t post anything here… the reason? A fairly good one. We have just been a bit too busy those last months to just spend a little time on our blog section.

The company is heading towards its first anniversary (on the 18th of June), and that, on itself, is quite a relief. We made it. The company is operational, and has now enough clients to sustain its operations, recruit, pays all due salaries and taxes, and even start saving some capital for the 2nd phase of our project, the opening of a first low-cost outpatient clinic in Hanoi, sometime late 2012 (although the legal steps for that job might take up to 10 months to get through…). So far, we managed to allocate US$12,000 to our social project, expecting to reach US$15,000 within a quarter, and most likely US$35,000 by the end of this year, and hopefully US$100,000 by the end of 2012.

Most of our revenues came from short- and long-term programs performance, costs and cost-effectiveness analysis, our hallmark. We have been operating mostly in Vietnam and Thailand so far, in the domain of HIV, TB, Primary Health Care, and In-Patients services for displaced populations. We have now some solid perspectives to expand shortly in Cambodia, France, and South-East Africa for both operational and scientific projects in the domain of HIV, TB, Malaria, and Hepatitis C, while maintaining a high level of activity in Vietnam.

As for the institutional side of our development, we are about to engage in a long-term relationship with the Swiss Tropical and Public Health Institute from Basel. And we are currently finalizing the setting up of an International Advisory Board (IAB) staffed with international experts in the domain of business and finance administration, public health, and INGO management. We will let you know shortly on the names and qualifications of those 4 persons who will help us build and review our long-term internal and external strategy.

Finally, we are about to review and update this website including some nice new features, including some details on: our current portfolio, our team, the composition and role of our IAB, and some free country analysis..

And yes, we are working on Constellation at the moment… a few more months of development… and you’ll see that it could really change your way of managing your portfolio of activities..

Cheers and farewell.


PS: I would need to update soon my profile on this website since I am no longer a PhD student… after a few years of hard and painful work, I have successfully defended it.. (that was in March 2011). And really, like so many other friends, I can tell a PhD is just a proof of resistance and endurance.. Not sure it has anything to do with being smart.

New website

Well there it goes. Our new website is online. New features, new layout, new colors. And it is only a month late. Which is quite an achievement.

If you like it, you can praise Mr Fred, from vinaganda.com. He certainly did an excellent job at designing it, translating my ideas into actually seeable pages, and being patient with my repetitive delays in finalizing the content of the many new pages we have here.

This is when you realize how much work it is to coming up with a site that is readable, user-friendly and nicely designed. This is definitely a professional job, not the sort of things you can figure out over a loose week end with your mac. Not me anyway.

If you wish to see more of Fred’s job, you can visit his portfolio here.

The Whys and the Hows how that social enterprise, part 2

How do you create an enterprise in Vietnam, let alone a social enterprise, when you are a foreigner. Well you’d better brace yourself for the ride! Setting up a social enterprise takes time, money, a willingness to gather and complete a whole lot of paperwork, access to legal advice and, most of all, patience. I have outlined the steps that I followed in setting up Urban Care in Vietnam and have included some tips that will save you time and effort. You would need some cash in advance, patience, some more cash, and a whole great deal of some more patience. Because it really took some time. Quite a bit more than expected in the first place actually. The plan was to sort out all the paper work within a month… well, how about 8?
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The Whys and the Hows how that social enterprise, part 1

Watching a music video recently of Lady Gaga dancing on a table covered with dollars, I was overcome with a feeling that we are on the road to nowhere on this planet.

The economic crisis of 2007 had some people saying that the economic order of the day is over; that the time of making money with money is coming to an end; that it’s only a matter of time before capitalism returns to a natural state of equilibrium, creating and distributing wealth through the “magic wand” of the trickle-down-effect, as in the 1950s.s

I don’t trust magic to solve our problems. That situation needs a push.

It’s now 2010 and the world economic system looks more like former Russian president Boris Yeltsin trying to stand up straight after 9am. The G20 meets every year to lay out itsplan – a plan with frankly no direction nor commitments to regulate this economic order and address the huge inequalities of wealth distribution in both industrialised and emerging economies. with

Looking at the evolution of the GINI indexes during the last 20 years is depressing. Our economic order continues to rely on a huge concentration of wealth and capital in a few hands and the confiscation of profits by those same hands. It is ironic that even in China, the target of industry relocation, salaries are deemed too high now, skyrocketing above US$100a month in some southern factories.

Everlasting public and private debt is not a solution to sustain demand. A new paradigm is needed. Especially for health care, our area of concern.

Yet, most people of my generation, who were in their teens when the Berlin Wall collapsed, might feel in their gut that pure socialism is also not the solution, human somewhat greedy nature being what it is for the time being.

This is where the idea of social capitalism kicks in. What does that mean for us?
Well, Simply put, social capitalism means that private is for public good. Private investment to kick-start a process, benefiting from private management and risk ownership, controlled salaries within the structure, a maximum revenue-spread across the team, and employee ownership of the capital. That means as well not boosting unnecessary demands to inflate profits, a cornerstone in health care where the asymmetry between provider and patient is so huge, especially in low- and middle-income countries. Social capitalism means building a sustainable model of intervention and redistributing a maximum of a controlled profit to the staff ; decreasing costs for the patients to make good-quality care accessible to everyone in keeping with the local laws and regulations.

Urban Care is undertaking its work with such a model in mind. Much more to come about that in the next posts. In the meantime some links you might want to check out:

GINI index
Lady Gaga
Social Enterprise
Our friend Boris having a difficult time

And an interesting link to Asset-based community development, that could nurture some more posts